Persevering with IT
Only with modern IT solutions can make a company processes more economically sound and find ways to provide new innovative services. At the heart of all these processes and services are documents. The paper ones might first come to mind, like bills of lading, shipping slips and roll lists. But documents are also in electronic formats such as correspondences and statements. Organisations adopting Document Management solutions are able to make the most of information found in all their documents, regardless of source and remain competitive.
Processes Put to the Test
Lots of companies are hard-pressed to keep up with today's busy pace. When a driver returns from a delivery, freight documents are often copied several times before being handed off to administration. Days, sometimes weeks, go by before you can send out invoices.
Customer service struggles as well since electronic correspondences are often filed separately from delivery notes and invoices. Often, departments maintain different filing ways such as filing numerically whilst others may be alphabetically.
With DocuWare, it's all different. Every authorised employee can access documents in seconds with a mouse click - around the clock and around the world.
Invoicing in Slow Motion
How long is it taking your company to invoice? A typical invoicing scenario looks like this: freight records containing a delivery receipt signed by the customers are returned to headquarters, they are copied and sorted several times before heading to the accounting department. Invoices are then generated according to customer conditions, but first they head back by company mail to an agent, where it's checked over and authorised. Your company has to carry all the time and expense incurred during this slow process.
Reporting in Seconds
Everything is different with DocuWare: an invoice can be generated as soon as a delivery receipt comes in. An intelligent barcode label is immediately affixed to the record and scanned and depending on the number - which might contain a customer or job number - a workflow is automatically launched which in turn automatically stores the document and notifies an employee to review it for discrepancies. If none are found, the invoice can immediately be generated.
If discrepancies are found, they can quickly be resolved and invoiced. Invoices are turned around in seconds helping to improve your company's cash flow.
